Seller
Mpowered Sales Co., Ltd.

Responsible Manager
Mirai Ueda

Location
4-7-6-704 Shiba, Minato-ku, Tokyo 108-0014, Japan

Telephone Number
03-6555-4045
Please refrain from sales or solicitation calls.

Email Address
info@japonistique.com
For inquiries, please use the contact form or the above email address.

Sales Price
Indicated on each product page.

Additional Fees
Consumption tax, shipping fees, and customs duties (for international shipping) may apply. Details are shown at the time of order.

Payment Method and Timing
Credit card payment (via Stripe) is accepted.
Payment is confirmed at the time of order.

Delivery Time
Products are generally shipped within 7 business days after payment confirmation.
However, the following may require additional time:

• Made-to-order, customized, or personalized products: Depending on production processes and artisans’ schedules, delivery may take from several weeks to over a year.
• Pre-order or limited-edition products: Please check the delivery schedule indicated on the product page.

Delivery timelines are listed individually on each product page. Please review carefully before placing your order.

Returns, Exchanges, and Cancellations
As a general rule, returns, exchanges, and cancellations are not accepted except in cases where the product is defective.
We will accept returns in the following cases:

• The product is defective.
• Incorrect product was delivered.

Please note: Made-to-order, customized, and personalized products cannot be returned or exchanged.